Episodes
June 11, 2025
The Lessons I Learned Scaling My Practice
Since Dr. Tiffany McCormack began her practice with just a few employees, she’s grown into a full team offering everything from lasers and injectables to vaginal rejuvenation in a 12,000-square-foot facility featuring a surge...
May 28, 2025
If You’re Not Doing This, You’re Already Behind
From the annual meeting of The Aesthetic Society, Dr. Grant Stevens recaps the highlights and shares where he sees aesthetics heading next. From the growth of non-surgical treatments to unexpected surprises in who’s walking t...
May 14, 2025
8 Must-Know Conversion & Retention Strategies with Jay Shorr
A solid sales funnel is key to attracting, nurturing, and keeping patients. Industry veteran Jay Shorr shares practical tips on strengthening the operational, financial, and administrative health of aesthetic practices. Jay e...
April 30, 2025
Are Your Before & After Photos Helping or Hurting Your Business?
Most aesthetic practices aren’t prioritizing before-and-after photos the way they should. Candace Crowe drives home the importance of photography in patient decision-making and shares the best practices for capturing meaningful results while making...
April 16, 2025
Want a Thriving Med Spa? You’re Probably Overlooking This with AmSpa’s Kirstie Jackson
What really sets top med spas apart? Kirstie Jackson, Director of Education at AmSpa, has spent over 20 years in the aesthetics industry, starting in the UK before making her mark in the US, and she’s here to break it all down.
Kirstie explains what...
April 2, 2025
Hackers Are Targeting Aesthetic Practices. Are You Next?
David Slazyk, Chief Information Officer & Chief Information Security Officer at Nextech, explains the real risks that small medical practices face in today’s cyber world.
From AI-powered attacks to phishing scams, hackers are more sophisticated...
Jan. 22, 2025
The Secrets to 76 Years of Plastic Surgery Success with Dr. Tommaso Addona and Jeanine DiGennaro
Dr. Tommaso Addona and Jeanine DiGennaro from New York Plastic Surgical Group join Robin to share what sets their practice apart.
With one of the longest-running plastic surgery training programs and a team of 24 skilled surgeons, their 76-year...
Jan. 8, 2025
Headwinds and Tailwinds: What to Expect in Aesthetics in 2025
Looking back on the past year and gearing up for 2025, Robin and Tyler discuss the hottest trends shaping the aesthetics industry.
From buzzwords like skinimalism and prejuvenation to the rising influence of GLP-1s for weight loss, they explain how...
Dec. 18, 2024
Cultivating Lifetime Patients with Dr. Regina Fearmonti & Dr. Stanley Okoro
Two successful (and entertaining) plastic surgeons share their hard-earned wisdom on the challenge of attracting new patients and building lifelong relationships.
With Dr. Regina Fearmonti and Dr. Stanley Okoro, we’ll hear:
- How to attract and...
Dec. 11, 2024
No, You Don’t Need 100k Instagram Followers with Erica Crawford
From the truth about Instagram follower counts vs. engagement to what you can and can’t say about GLP-1s in your ads, Erica Crawford joins the podcast to dismantle some of the most widely held beliefs in aesthetic practice marketing.
Get the real...
Dec. 4, 2024
Scale Your Practice Faster with Katrina Whitehair
Katrina Whitehair, a former practice administrator turned aesthetic practice consultant, shares her essential strategies for creating value and making meaningful changes in a practice.
Katrina and Robin cover:
- Why keeping great talent is just as...
Nov. 20, 2024
How Kindness is a Competitive Advantage with Dr. Jeff Healy
For Dr. Jeff Healy, success as a plastic surgeon all starts with kindness. Find out how owning the patient relationship sets him apart, his top advice for surgeons just starting out, and why Tyler nicknames him the “Bill Belichick of the OR.”
Tyler...
Nov. 13, 2024
The Future of Payments in the Practice with Ben Brideaux
Exploring how fintech has transformed the patient experience over the last two decades, Robin and Ben Brideaux, SVP of Financial Services at Nextech, discuss the evolution of payment technology and the effects of integration into platforms like...
Nov. 6, 2024
Insights from the 2024 ASPS Statistics Report: Top Trends and Tough Calls with Dr. Patrick Basile
What’s trending in aesthetics right now? Dr. Patrick Basile and Robin explore the data in the ASPS 2023 Procedure Statistics, discussing why certain procedures lead the way and how trends drive what people consider the “ideal” body today.
Oct. 30, 2024
What Investors Look For When Acquiring Aesthetic Practices with Bill Walker
When it comes to selling your practice, many doctors are going at it alone. But deals can get emotional, and someone needs to give clear-headed advice to protect you and maximize your return.
Bill Walker and Tyler Terry discuss:
- What the top...
Oct. 10, 2024
What You Missed at the ASPS 2024 Annual Meeting
Robin, Tyler, and Anna Browning share what they’re seeing in the world of plastic surgery and medical aesthetics.
Hear insights from our conversations with plastic surgeons on the current state of the industry, including:
- New ways to drive add-on...
Oct. 9, 2024
How to Set Yourself Apart by Differentiating with Karen Zupko
Standing out in today’s tight market is critically important for maintaining and growing a practice. With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience,...
Sept. 25, 2024
The Road to Med Spa Success with Erasable’s Michael Zanetti
Michael Zanetti is a military officer turned business strategist with a knack for building high-performing teams, and today he brings this expertise into the medical spa business. At Erasable Med Spa in Tampa, Michael and his team focus on delivering...
Sept. 11, 2024
The KPIs That Really Matter with John Gwin
Coding and billing pro John Gwin shares the most useful key performance indicators (KPIs) to help your practice grow and succeed.
Hear John’s money-saving insights on:
- Advice for dealing with the complexities of insurance billing
- The need for...
Aug. 28, 2024
Unlocking Revenue: Glen Holden's Tips on Simplifying Patient Financing for Aesthetic Practices
From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including:
- The best time to talk about financing with patients
- How to present...
July 31, 2024
The Essentials of a Successful Consultation with Dr. Michael Edwards
Dr. Michael Edwards is a board certified plastic surgeon, a lifelong learner, a leader, and a longtime champion of patient education.
For those who believe delivering the best possible consultation is the single most important factor for practice...
June 26, 2024
Competing Against the Non-Compete with Amy Anderson and Mara Shorr
A new FTC rule banning non-compete agreements goes into effect this September. While this rule might be better for workers, it raises new questions for practice owners about hiring and retaining valuable staff.
With Nextech VP of Aesthetics Robin...
June 12, 2024
The 1 Thing You’re Missing About Building a Winning Brand: Insights from Kaeli Lindholm
The best brands don’t just keep up, they lead the way. But building a brand isn’t what you think it is. Kaeli Lindholm talks with Tyler Terry about what’s required to build a brand that truly resonates and succeeds in the ultra-competitive medical...
May 8, 2024
Weight Loss & Wellness: Expert Tips for Speedy and Successful Practice Implementation with Judy Kozlicki
With any hot new treatment, speed is everything. Getting started is not easy, however, and requires strategic planning.
Judy Kozlicki, director of medical aesthetics at Skytale Group, rode a rocket ship of growth during her tenure with Lifetime...